FAQ

In most cases, yes. We use professional poles and equipment to safely reach high or difficult windows. If any window cannot be accessed, we will clearly explain the reason on-site.

Our pricing is based on each individual job—its size, location on the island, and the estimated time required. The most accurate way to receive a quotation is through an on-site assessment of your property.

We use a mild, effective cleaning solution and professional squeegee techniques. All tools and materials are high-quality equipment sourced from Europe.

Light rain is usually not a problem, and we can proceed upon your request. For heavier rain, we may recommend rescheduling to ensure optimal results.

We prefer customers to be present at the beginning of the appointment to review and confirm the work order. You may leave at any time afterwards. If you cannot be present at the end, payment can be arranged beforehand or we can return later for collection.

Yes, but only a small amount—typically just one bucket of water is required.

We recommend removing delicate items from window sills beforehand. For larger furniture, please either reposition it prior to our arrival or let our team know so they can adjust it safely.

Absolutely. We can clean bathroom mirrors or any other glass surfaces upon request.

Duration varies depending on the property. As a general guide, a standard two-bedroom house usually takes a team of two cleaners approximately 1–2 hours for both inside and outside windows.

We kindly ask for at least two business days’ notice for any cancellations so we can adjust our schedule accordingly.